At mahomeclub.com, we value your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
This website is operated by MA Home Club Ltd, and this policy applies to all services and interactions on mahomeclub.com.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
a) Data You Provide Directly:
- Full name, email address, and phone number
- Shipping and billing address
- Account registration details (username, password)
- Purchase and return history
- Communication preferences
b) Data Collected Automatically:
- IP address and device information
- Browser type and version
- Site usage and interaction data (e.g. pages visited, time on site)
- Data collected via cookies (see our Cookies Policy)
c) Data from Third Parties:
- Payment processors (for transaction handling and fraud prevention)
- Advertising and analytics partners (e.g. Google, Meta)
- Publicly accessible sources or marketing databases (if applicable)
3. Legal Bases for Processing
We process your data based on the following lawful grounds:
- Contractual necessity – e.g., to fulfill orders, provide customer support, or manage your account
- Legitimate interests – e.g., to improve our website, prevent fraud, or run analytics
- Legal obligations – e.g., to comply with tax and financial reporting laws
- Consent – e.g., for receiving newsletters or using optional cookies
You may withdraw your consent at any time.
4. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders
- To manage your customer account and support requests
- To send updates regarding your purchases or account
- To send promotional emails and product recommendations (with your consent)
- To prevent fraud and maintain security
- To comply with legal requirements
- To analyse site traffic and improve our services
5. Sharing Your Data
We may share your data with trusted third parties, including:
- Payment service providers and shipping companies
- Hosting and technology infrastructure providers
- Analytics and marketing partners (only with your consent)
- Public authorities, if required by law
- Potential investors or buyers, under confidentiality obligations, in the event of a business transfer
All third-party service providers are contractually obligated to comply with GDPR standards.
6. International Data Transfers
If your personal data is transferred outside the UK, we ensure legal safeguards are in place, including:
- Adequacy decisions recognised by the UK
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs), where applicable
7. Data Retention
We retain personal data only as long as necessary for business or legal purposes. Specific retention periods depend on the type of data and applicable laws (e.g., tax record retention).
8. Your Rights
Under the UK GDPR, you have the right to:
- Access – request a copy of your personal data
- Rectification – request corrections to inaccurate or incomplete data
- Erasure – request deletion of your data (“right to be forgotten”)
- Restriction – request limited processing in certain circumstances
- Data portability – request a copy of your data in a portable format
- Object – object to data processing based on legitimate interests or direct marketing
- Withdraw consent – at any time, for data processed with your consent
To exercise any of these rights, please contact us at: [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 https://ico.org.uk/make-a-complaint/
9. Cookies
We use cookies and similar technologies to improve your shopping experience, analyse traffic, and personalise marketing. See our Cookies Policy for full details.
10. Security
We use industry-standard technical and organisational measures to protect your data from unauthorised access, alteration, or loss.
11. Updates to This Policy
We may revise this policy occasionally. When updates are made, we will update the “last revised” date and notify users as necessary.
12. Contact Us
If you have questions or concerns about how your data is handled, please contact:
MA Home Club Ltd
128 City Road, London, EC1V 2NX, UNITED KINGDOM
📧 [email protected]
📞 +44 7700 184071
🕒 Working days: Monday to Friday